solotoroPrivacy Policy

This page describes what we collect when you use solotoro and how we keep that data protected. We collect personal information only to operate our platform, process payments, verify your identity, and provide customer support. We do not sell your data to third parties, and we encrypt all sensitive information on solotoro.

Our privacy practices on solotoro follow standard data-protection principles. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or request a withdrawal, we collect the information necessary to complete those transactions and comply with local regulations. We store your data securely and share it only with our payment processors, compliance partners, and customer-support team.

This policy explains what we collect, how we use it, your rights, and how to contact us if you have questions about your data on solotoro.

What We Collect on solotoro

Account Information

When you create an account on solotoro, we collect your email address, password, and phone number. We use this information to authenticate your account, send you important notifications, and help you recover your account if you forget your password. We do not share your email or phone number with third parties outside our support and compliance teams.

Identity Verification (KYC) Data

Before your first withdrawal on solotoro, we ask for identity verification. We collect a copy of your government-issued ID (passport, national ID, or driver's license) and a selfie for facial matching. We store this data securely and use it only to verify your identity and comply with anti-money-laundering regulations. Our KYC process on solotoro follows standard industry practices and is subject to verification windows during business hours.

Payment Information

When you deposit or withdraw funds on solotoro, we collect payment details tied to your chosen method — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account (mobile banking, local payment, online payment, e-wallet). We do not store your full payment credentials; instead, we encrypt and tokenize this information so our payment processors can complete transactions securely. Your payment history on solotoro is retained for accounting and dispute resolution.

Activity and Gameplay Data

We collect information about your activity on solotoro, including which slot games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which live-casino tables you visit, and which sportsbook markets you view. We use this data to personalize your experience, detect fraud, and comply with responsible-service standards. Your activity history on solotoro is tied to your account and is never shared with third parties.

Device and Technical Information

When you access solotoro, we collect information about your device (operating system, browser type, IP address) and your connection. We use this data to troubleshoot technical issues, prevent fraud, and ensure solotoro runs smoothly across different devices. We do not use this information to track you outside solotoro.

Email & Phone

Used for account authentication and support communication on solotoro; never shared with third parties.

KYC Documents

Stored securely on solotoro and used only for identity verification and regulatory compliance.

Payment Data

Encrypted and tokenized on solotoro; full credentials are never stored on our servers.

Activity Log

Your gameplay and transaction history on solotoro is retained for account management and fraud prevention.

Our Privacy Practices on solotoro

How We Use Your Data

We use the data we collect on solotoro to operate our platform, process your deposits and withdrawals, verify your identity, provide customer support, and detect fraud. We do not use your data for marketing purposes without your consent. We do not sell your information to third parties. Our data practices on solotoro are designed to protect your privacy while ensuring we can serve you reliably.

Third-Party Processors

We share your data on solotoro only with trusted third parties who help us operate the platform. These include payment processors (who handle DANA, e-wallet, mobile banking, and bank transfers), compliance partners (who verify KYC documents), and customer-support providers. All third parties on solotoro are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.

Data Retention and Deletion

We retain your data on solotoro for as long as your account is active and for a reasonable period afterward to comply with legal and financial regulations. If you request account deletion on solotoro, we will remove your personal information except where we are required by law to retain it (e.g., for tax or anti-money-laundering purposes). Your request for deletion will be processed during standard business hours.

Cookies and Tracking

We use cookies on solotoro to remember your login status, store your preferences, and analyze how you use our platform. These cookies are essential for solotoro to function properly. We do not use cookies to track you outside solotoro. You can disable cookies in your browser settings, but this may affect your experience on solotoro.

Your Rights on solotoro

You have the right to access, correct, or delete your personal data on solotoro. You can update your account information directly through your solotoro dashboard. If you want to request a copy of all data we hold about you, or if you want to request deletion, contact our support team. We will respond to your request during standard business hours on solotoro.

Data Security on solotoro

We protect your data on solotoro using industry-standard encryption, secure servers, and access controls. All sensitive information (passwords, payment details, KYC documents) is encrypted both in transit and at rest. Our servers may be located outside your jurisdiction; however, we maintain the same security standards regardless of server location. We conduct regular security audits on solotoro to identify and fix vulnerabilities.

International Data Transfers

Our servers on solotoro may be located in different countries. When you use solotoro, your data may be transferred to and stored in jurisdictions outside Indonesia. We ensure that all international transfers on solotoro comply with standard data-protection practices and are protected by encryption and contractual safeguards.

Changes to This Policy

We may update this privacy policy on solotoro from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on solotoro. Your continued use of solotoro after such changes constitutes your acceptance of the updated policy.

Contact solotoro

If you have questions about our privacy practices on solotoro, or if you want to exercise your rights regarding your data, contact our support team. We are available during business hours and offer English-language assistance. You can reach us through the help section on your solotoro account dashboard. Our team serves users across Indonesia including Jakarta, Surabaya, Bandung, Medan, and Semarang with consistent privacy standards.

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  Your Data Rights on solotoroRight 1

  You can access, correct, or request deletion of your personal data on solotoro at any time through your account settings or by contacting support.

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  Data Security on solotoroRight 2

  We encrypt all sensitive data on solotoro and maintain strict access controls to protect your information from unauthorized access.

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  No Third-Party Sales on solotoroRight 3

  We do not sell your data to third parties. We share information only with trusted processors who help us operate solotoro.

This privacy policy on solotoro is effective as of the date posted on our platform. We remain committed to protecting your data and maintaining transparency about our practices. If you have any concerns about how we handle your information on solotoro, please reach out to our support team.